Shipping & Returns

Shipping

We print your order in New York after you place it. It ships in 2-4 business days, then spends 3-5 business days in the post. Expect it in 5-9 business days. You get a tracking link by email when it ships.

Rates (United States only): $5.95 flat-rate shipping, free on orders over $75. We currently ship to US addresses only.

30-day money-back guarantee

Not happy with your case? Get your money back. No questions asked.

• Email hello@moygoods.com within 30 days of delivery with your order number.
• We refund what you paid for the case, to your original payment method.
• You don’t need to send it back.

One money-back refund per customer. Shipping costs are not refunded. Free items from an offer are not refunded, since you didn’t pay for them. If you get your money back for every case in an order, we refund Reprint cover too.

Damaged, misprinted or faulty

If your case arrives damaged, misprinted or faulty, we reprint it for free. Email hello@moygoods.com with your order number and a photo: within 7 days of delivery for damage in the post, or within 30 days for print or build faults, like a misprint, a crack or a MagSafe ring that doesn’t hold.

Picked the wrong phone?

If your first order was for the wrong phone, we reprint it once for free, for the right phone, within 30 days of delivery. Email hello@moygoods.com with your order number and the phone you have.

Reprint cover

Reprint cover is an optional add-on for $4.99 per order. You can add it in your bag or at checkout. For 12 months from delivery, if the print on a case wears out (fading, peeling or cracks), we reprint that case once for free. It covers every case in the order.

To use it, email hello@moygoods.com with your order number and a photo of the case. It does not cover a lost or stolen case, or a case that was damaged on purpose.

Questions

Email hello@moygoods.com.